I'm sick of playing this 9-month-long phone tag between my old carrier and billing center to try and unsuccessfully resolve a claim regarding my pink-eye-scare-that-wasn't-pink-eye-but-could-have-been. I feel like a mediator forced to try and resolve a conflict between two formerly-best-friends-but-now-rivals, when really I just want to deposit them on a deserted island to duke it out like the kids in Lord of the Flies. Ideally they would annihilate one another, but I would accept an ending analogous to what happened to poor Piggy.
I hate that things are so fragmented and inefficient. An hour of phone-tag before work is not how I should be spending my free time (I could be studying!), and people definitely should NOT be paid to play 8 hours of phone tag at work. It's worse than Facebook wall-tag between my friends and I when we try to plan our huge Christmas-season dinner:
Person #1: How about Friday the 23rd?
Person #2: Nope, my flight comes in morning of 24th :(
Person #4: Ok, how about Saturday?
Person #3: Nope, I have to help out at the restaurant :[
Person #1: Ok, how about 26th for lunch?
#5: Nope! All-day family party :[
#1: Uh ok, 27th?
#6: Oh! Alan wants to come too, but he can't do 27th!
There must be a better way of doing things. I wonder if other nations have similar issues with inefficiency - it doesn't seem like it, but I only know what I've read from T.R. Reid's observations in his book, "Healing of America," but his outlook is that of an outsider's point of view.